Returns & Exchanges
At Ferne Boutique, we want you to love your purchase; if you are not completely satisfied, we accept returns on unworn, unwashed items with tags attached within 14 days of delivery. Please note that all sale items and accessories are final sale to ensure the highest quality for our community.
Initiate Your Return
Visit our online returns portal with your order number and zip code to select the items you wish to send back and receive a prepaid shipping label.
Package Your Items
Securely pack your items in their original packaging, ensuring all original tags are attached and the garment is free from makeup, perfume, or deodorant marks.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location within 3 business days of generating the label.
Receive Your Refund
Once our team inspects your return, we will process your refund to the original payment method or issue store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing